19 modules providing management with the tools to enhance success in their challenging role as communicators and motivators.
Highly Effective Management Communication is a 19 module coaching tool like no other - covering every aspect of Effective Communication to enhance success in the transmission and reception of messages through skills in communication, persuasion and negotiation ensuring the best possible outcome for the manager, the company and the receiver.
The Contents of the 19 Modules
The profitability of any business activity depends on effective communications.
Your business, like any other, gets its results through people, and you can only get results through people by using effective communication.
For this reason, the average Australian manager spends 80-90% of their time in direct communication with people.
The following list compiled from a survey conducted with many executives
gives a detailed analysis of a business day in the life of a typical manager.
Instinctive skill and experience is often not enough to equip today's manager with the skills needed to deal with the complexity of their role.
The Skills & Habits program for highly effective management communication provides the tools that management need to have available to use in every aspect of the challenging role as a modern manager.
Vance Packard in his book "The Pyramid Climbers" makes these observations on the widely developing recognition of the vital importance of communication in Management:
"With managers spending more and more of their time in committee meetings, conferences, conventions, and community affairs (as corporate ambassadors), the demand for good communicators at high levels has grown."
Executives lament that they seem to be selling ideas all day long.
A former auto executive stated: "All they do is sell to each other. You never saw such a place for conferences. They spend all morning at it, they go upstairs to lunch together and they are back at it all afternoon, making presentations to each other." And then, chances are that many of these people will end the day dictating memos - preferably confined to one page - advising their bosses with precision just how things stand.
A number of executive recruiters stressed the fact that the ability to express oneself well - orally and in writing - is tremendously important for the top fellows. Recruiter Ashton Dunn said this ability to express yourself well is so important that he is wary of a candidate who seems unable to explain in clear, interesting fashion what they have been doing at their present job. Dunn said he is always suspicious if it is hard to pull out the persons story. He said he had the most trouble with engineers "unless they/are administrative engineers".
As corporations increase their number of hierarchy layers the difficulties of communicating with anyone more than two layers away become especially formidable. Written thoughts that go through channels tend to get garbled, both intentionally and unintentionally. A report in the Financial Review stated that the higher the executive stands in the organisation the more their world is one of words.
Words then become tools of the first importance for the rising executive.
And the good executives appear to be well equipped.
"The most important executive characteristic of which we are certain and which we can measure accurately is the ability to communicate and give clear instruction."
Top executives score even higher than college professors and lawyers on word meanings.
The Highly Effective Management Communication Program is designed to provide the manager with the tools to help enhance success in all aspects of communication as well as personal development.
The 19 modules in Highly Effective Management Communication will provide immediate and long-term benefits to any organisation.